We understand at Spark & Burnish that you may want to test out a handle, knob or lever on your joinery or doors before committing to an entire fitout. For this reason we have a risk free samples policy.
Any individual pieces that are purchased for the purpose of sample testing may returned without a restocking fee, provided we receive this back within 14 calendar days from the day you received the goods (either via pickup or via the post).
In order to void the restocking fee the samples must be returned in the exact same condition as they were sold, with no defects, all associated hardware in place and in the same packaging.
You will need to email us to let us know that this is a sample order in your quote request.
The postage and handling costs will not be refunded.
This only applies to standard versions of the products, any modified or custom products will not fall under these conditions.
Trade (Interior Designers, Architects, Builders, Joiners) will be eligible for a samples discount. Please advise what company you are from, the quantity breakdown and a project reference.